Techcombank wins “Bank Partner of the Year” Award by Asia Trusted Life Agents & Advisers
  • | | September 06, 2019 07:51 AM
Vietnam Technological & Commercial Joint Stock Bank (Techcombank) was crowned “Bank Partner of the Year” by Asia Trusted Life Agents & Advisers Award. Techcombank was recognized as an industry leader for its impressive achievements in strategic partnership with Manulife to provide excellent bancassurance products to customers.

This is an annual prestigious award co-presented by Asia Insurance Review, LIMRA and Asia Advisers NetWork to celebrate the best insurance advisers and their commitment to serve customers. Techcombank emerged as the winner among many regional peers after an independently-audited judging process by a panel of 20 industry leaders and experts across Asia.

Upon entering a 15-year partnership agreement, Manulife and Techcombank together have provided holistic solutions, meeting the protection needs of several millions Vietnamese people through various methods and channels, contributing to protection and improvement of the lives and health of Vietnamese people.

At the award ceremony, Mr. Benjamin Ang, an editor from Asia Advisers NetWork said; “Techcombank was notable for its in-deepth and long-term partnership with Manulife Vietnam, which brought impressive outcomes through a relevant “customer-centric” vision. Techcombank deserves its “Bank Partner of the Year” award for 2019 from Asia Trusted Life Agents & Advisers Awards”.

Guided by the customer-centric strategy, Techcombank does not stop at fulfilling customers’ short-term payment and transactional needs. In order to bring long-term value to customers and make meaningful impact on their financial lives, Techcombank works with Manulife to deliver best-in-class bancassurance products that can address the protection and investment needs of customers. The partnership is built upon the principle of putting customers at the heart of everything we do and supported by sound analytical and technological capability from two leading financial institutions. “Techcombank and Manulife both share the “customer-centric” vision. Together we are bringing sustainable and healthy life value to our customers, therefore we both will continue to invest in greater benefits for our customers”, said Jyoti Sekhsaria, Deputy Head of Techcombank’s Insurance Division.

Techcombank and Manulife continuously reinvent themselves to best serve the ever-changing, increasingly sophisticated needs of customers. Accordingly, the way we serve our customers is shifting to order to deliver segment-focused solutions, thereby improving service quality and customer experience. All of this is made possible by deep customer understanding and a commitment to put customers’ interests first.

“We are proud that our partner, Techcombank, won this prestigious award. After many years of partnership with multiple changes in business model, Techcombank has become our trusted strategic partner, playing an important role in Bancassurance success of Manulife Vietnam. With the current mutual achievements and long-term strategy, as well as Techcombank’s execution capability and sound financial position, Techcombank really deserves this prestigious recognition, and once again demonstrates its leadership in bancassurance market in Vietnam”, Hoe Shin Koh – Chief Partnership Distribution Officer of Manulife Vietnam said.

Leave your comment on this story