Although many of the ATM machines in Hanoi are seriously damaged or in a state of disrepair, banks do not seem to be paying attention.

It has been estimated that there are around 1,100 ATM machines in the city, but many of them fail to meet the State Bank’s standards, as a result of carelessness of users and bad maintenance.

Many ATM machines have shown several problems with aging, such as fading keys and even rusty parts, making it difficult for users to even figure out how to insert their cards.

Also, advertisers have taken the opportunity of using ATMs as free advertising space, posting various adds, which are hard to remove and leave marks on the machines. 

A rusty ATM machine

Advertisers have taken the opportunity of using ATMs as free advertising space

An ATM near a dumping ground 

Road project months near an ATM 

Sellers in front of an ATM 

Technical issues problem for users 

A blank screen 

Users throw receipts on ground 

 Waiting for withdrawal 

One bank chooses to locate ATMs inside so that they can only be used during business hours