Hoi An Ancient Town is losing tens of thousands of dollars as visitors dodge a new ticket system.

Tourists in Hoi An Town

Deputy director of the Hoi An Cultural Center, Nguyen Thi Nhung, said in the first 10 months of 2015, the town lost VND2bn (USD95,200) because of non-paying visitors.

The town received nearly 900,000 visitors, but more than 20,000 did not buy tickets. Security guards caught 20 tour guides using back alleys to gain access to the venue.

Guards confronting tour guide alleged to have dodged Hoi An ticket system

In April, 2014, Hoi An authorities introduced a single ticket system to enter the town and visit its sights. Locals pay VND80,000 at the gate, with foreigners paying VND120,000. The ticket covers the fees to six sights and street entertainment.

The revenue is spent on renovations, upkeep, staff and families who open their ancient houses for viewing.

Several travel agencies have opposed to the policy, saying visitors disliked having to pay just to wander the streets, to shop or get something to eat.