Hanoi to have unstaffed convenience stores
  • | tienphong, | April 12, 2018 09:46 AM
 >>  Vietnam has huge e-commerce potential
After HCM City, Hanoi will be the next location to open large-scale convenience stores without cashiers.

Unstaffed convenience stores in HCM City

On April 9, Hanoi People's Committee issued an economic plan for e-commerce development in 2018. The revenue from online retail shopping is hoped to account for 8% of the total retail sales and Hanoi will remain the second in the ranking for e-Business Index.

Other goals including having 66% of the internet users to go shopping online, 85% of the gas stations and utility service providers to accept cashless payment, and 62% firms have their own websites or apps.

In order to meet the goals, Hanoi authorities set up 14 key tasks and one of them is to open unstaffed convenience stores that accept payment by QR code. A number of vending machines will also be set up across the city.

The authorities will help boost e-commerce via social media and other means to expand e-business in Vietnam and seek ways to export. Firms and individuals are encouraged to set up websites or mobile apps to sell clean and fresh food. The QR code will be widely used for payment, tax declaration, and discount programmes.

Developing e-logistics will be one of the top priorities along with delivery network.

The Toromart convenience stores of US-based Kootoro Services Co Ltd is the first store chains without cashiers opened in HCM City last November. Customers only need to select the product they want to buy on the screen and scan QR code for payment. There is also an eating section in the stores.

Hanoi and Hai Phong have several unstaffed convenience stores but most of them are small-scale.

Kootoro planned to open about 20,000 stores in Vietnam.

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